Shipping Policy

Shipping details are part of planning a purchase. This page presents our store’s shipping policy for review.

Shipping and Delivery

Preparation is normally estimated at 1–3 business days. Transit normally takes 3–4 business days after dispatch. Estimated timeframes do not constitute guaranteed arrival dates.

Business days exclude weekends and public holidays at the relevant processing or delivery location.

If shipment cannot take place within the stated timeframe, we will notify you, explain the revised estimate, and obtain any consent required by law to a delay or provide cancellation and a prompt refund. Please tell us about any missing, damaged, or incorrectly delivered order; we will investigate and provide the applicable remedy.

The checkout displays applicable taxes and any duties we collect before payment. Where import charges are payable to authorities or a carrier, their treatment must be disclosed before the order is placed; free shipping does not create an undisclosed surcharge.

Shipping Policy Questions

For a delivery question, start with the relevant policy section and the details of your order.